Common Questions and How-To Guides

You can get started using Reunacy for free! If you’d like to upgrade to an Exclusive group, you can purchase a subscription. Learn more about the pricing details on our Pricing Page.

Go to the Admin tab, then the Subscription tab and select either the monthly or annual option.

You can see each of these options here:

Reunacy doesn’t handle payment processing, so we don’t charge any fees around ticket sales. Any payments that are processed for your group are subject to the terms of whatever payment processor you decide to use (e.g.  PayPal).

In your event, you can add a link to collect payment for tickets. The most common option is to use PayPal, but you’re welcome to include a link to any payment platform you choose.

Reuancy doesn’t handle payment processing. Any payouts would be handled by your payment processor and would be subject to their terms (e.g.  PayPal).

Yes, you can have as many admins in your group as you like. Simply open the member’s profile and use the “Make Admin” button.

Our free option can be used for groups up to 10 people. For groups larger than 10, you can upgrade to our Exclusive Group option. There’s more information about this on Pricing Page.

We don’t a have sub-groups feature per se, but we do have the ability for anyone to join multiple groups. So one solution could be to set up one big group and then have certain members create smaller groups for the specific units. 

Another option, if filtering within a single large group is important to you, would be to use one of the custom questions you can create for your group to act as a filter. In other words, you could:

1. Phrase the question so that people would need to answer with a certain sub-group name
2. Use that name in the search box for the big group and the search results should reveal only those members in the sub-group based on the answer they provided

If you’re the Admin of a group and want to remove someone:

• Go to the member’s profile you wish to remove
• Select the “Edit” button
• Scroll to the bottom of the page and select “Remove”

Each member of your group has a unique login and password. Each person also has their own profile page which consists of at least a bio and photo (more options are available). They can update their personal info, custom question answers, social media links, photos and other personal info at any time.

If you’re a group Admin, you can go into the Admin panel and use the “Send Group Message” option. 

Recommended dimensions: 1440px x 540px
File size: 2MB or less

You can view and test a fully functional demo group from our Demo Page.

NOTE: Be sure to log out of the demo account before you create your own personal account and group.

The number of pages is unlimited in the sense that each group can have an unlimited number of members and events. There is also your home “Members” page where members can see everyone in the group, as well as a Group Info page that consists of written info and as many photos as you wish to include.

Yes! Exclusive groups have access to a full photo album feature.

You can also upload photos in a few other places:

• Admins can upload photos into the Group Info description section
• Members can upload photos into the bio section of their profile
• Photos can be added to an Event description as well as in the discussion thread

To create a memorial profile, you can set up a separate member account for a person within your group, and then use the “Is this person deceased” setting.

Some people have created an entire group specifically to serve as an in memorium page. 

Yes, you can set up as many events as you like for your group. Each event will have its own set of details, description, RSVP, and message thread.

Yes! There’s an RSVP feature on events that will show who has said they are planning to attend (or not).

Our site operates under https so that all communications are encrypted.

All data is housed by Amazon’s secure data centers which continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.

No, we do not sell or share member and group data.

If you wish to leave a group:

• Go to your member profile page
• Select the “Edit” button
• Scroll to the bottom of the page and select “Leave”

If you wish to fully delete your account, please contact us and we’ll permanently remove your account.

We currently only handle support via email. If you have a question or issue please submit a request on our Contact Page and we’ll respond back asap!